Frequently Asked Questions

We have answered some of our most frequently asked questions here, but feel free to give us a call during business hours if you need more assistance.

Where is Kryal Castle?

Just outside Ballarat, one hour from Melbourne. From Melbourne, the Western Freeway leads past the townships of Bacchus Marsh and Ballan to Ballarat. By train it takes approximately 1 hour and 20 minutes to travel from Melbourne to Ballarat.
Do I have to book or pre-purchase tickets?
Tickets for day entry can be purchased at the door on arrival. We offer the option of pre-purchasing tickets for your convenience or for those wishing to purchase tickets as a gift.  Tickets purchased on our website are open-dated and are valid for 12 months.

Can I bring my dog / cat/ pets to Kryal Castle?
No. Only assistance dogs are allowed onto the premises.
We have horses, sheep, goats and birds here at Kryal Castle so that we ask that you leave Fido at home when you come to visit us.
If your pet is travelling with you we recommend contacting  Eureka Boarding Kennels and Cattery to assist you – 03 5334 7208.

Is there public transport to Kryal Castle?
Unfortunately there is no public transport directly to Kryal Castle, however, taxis are readily available from the Ballarat train station to bring you to The Castle.

Can I get a passout?
Yes. Our friendly ticketing staff will be able to provide you with a passout to be able to go out to your car and come back in again to continue your day.

What can I expect to see?
Kryal Castle is Australia’s only medieval adventure park, and recreates a legendary land of myths and medieval adventure. Within the Castle walls is a medieval village of activities. For our full timetable of activities click here.

What is included with entry?
Most of the shows are included in your entry price.  Archery, potion-making, bracelet making, perfume making and pony rides attract a nominal additional fee.

Is there somewhere to buy food and beverages at Kryal Castle?
Yes – there is. You can purchase food and beverages from the Mountain Inn Cafe. We serve coffee, a range of sandwiches and takeaway food, plus there is always a selection of chef’s specials available.The Tooth Fairy lolly shop also has a range of sweets, ice creams and drinks to tempt every sweet tooth.
We also have a coin operated BBQ in our Rotunda that you are welcome to use.

Can I bring a picnic?
You are most welcome to bring a picnic lunch with you if you prefer.

Can I get married at Kryal Castle?
Yes! Travel back to an age of chivalry and romance to celebrate a fairytale wedding. Submerge yourself in medieval times with a ceremony in our quaint Chapel. The beautiful surroundings, inspirational menus and enchanting entertainment ensure every wedding at Kryal Castle is unforgettable. With luxury accommodation onsite, Kryal Castle is a complete destination setting for just you, or your party.
We will continue to update this page regularly with more questions and answers. In the meantime, if you have any questions, call or contact us, or join us on Facebook to keep up with all things medieval. See you soon!